About Us

The most important difference is that hostels offer rooms for several people, so-called dormitories, while hotels are more based on single and double rooms. Prices are also very lower than hotel ones. In addition to dormitories, you can also book private rooms and apartments.

The hostel is a completely safe place to stay equipped with video surveillance. As a guest you get your own keys to the room you are staying in. Also, each bed and room has an additional storage for things that can be locked with a padlock, and at the reception there is a safe for storing passports and other valuables.

We are located in the city center, between the main train and bus station. The main square is only a 10-minute easy walk or 3 tram stops (4 min).

We are located in the city center, between the main train and bus station. The main square is only a 10-minute easy walk or 3 tram stops (4 min).

Jes! Just ask for a reservation for the next day during the check-in , the receptionists will do the rest. You will be shown the place of departure, a ticket will be handed to you and a non-refundable deposit will be charged.

If you contact us via e-mail and specify the time of arrival, we will organize a complete trip. It is up to you to pay the amount during the check-in , when we will hand you the tickets and indicate the place of departure. The only condition is that you arrive at the hostel before the time of departure for the trip.

If you contact us by e-mail and provide all the necessary information, our staff will make a change to you free of charge as soon as possible. The only changes that cannot be made are for those reservations that are within 48 hours of check-in time .

All reservations that are canceled or moderated up to 48 hours before the check-in time are completely free. Unfortunately, after that time, the cancellation of the reservation is charged without exception according to the relevant rules from the booking site .

Yes! At the main train station (300 m away from us) there is an underground Importanne center. There is also a supermarket open 24 hours a day. Opposite the hostel there is a small shopping center, Branimir Center, where you can find top restaurants, pubs, ATMs and the most famous cinema complex in Croatia, Cinestar.

The hostel is a 10-minute walk from the main square, Ban Josip Jelačić Square. An alternative option is to use a tram. Tram number 6 (direction Črnomerec) will take you from the hostel to the square, which is only 3 stops away. Tickets can be purchased at any kiosk or when entering the vehicle, at the driver.

A dormitory is a type of room with more than 4 beds and the room can be shared with 4 or more people, depending on the type of dormitory. Dormitories are generally not private rooms, so if you want to be alone in this form of room, you need to rent all the extra beds.

Reservations

There are several forms of booking, the easiest of which is certainly by email or phone. It is also possible to book through our booking engine , by clicking on the item: Book and by selecting the desired date and number of people. After entering your credit card information, a confirmation of booking will be sent to your e-mail . Your reservation thus becomes active.

Reservations are not necessary, but in order to guarantee the availability of the room on a date that suits you, the only way is to make a reservation in advance.

For all bookings made through the booking engine, a credit or debit card is required. With this form of reservation, you pay 12% / 15% of the total amount of the reservation. If you do not have credit or debit cards, contact us by email . In order for this form of reservation to be active, it is necessary to inform the hostel of the following information: your name, surname, mobile phone number to which you can be contacted on the date of arrival and time of arrival. If you do not show up by the time of arrival you provided when making your reservation, the reservation will be canceled.

The required information is: Your name, surname, contact number, date of arrival and departure and time of arrival at the hostel.

To cancel a reservation free of charge, it is necessary to contact the hostel by e-mail at least 48 hours before the check-in time (ie, up to 2 PM two days in advance). All bookings canceled after this time are subject to a booking fee of the first night of the stay or the total amount of the booking, depending on the booking method.

If you contact us by e-mail and provide all the necessary information, our staff will make a change to you free of charge as soon as possible. The only changes that cannot be made are for those reservations that are within 48 hours of check-in time.

Guests of all ages are welcome at the hostel. Persons under the age of 16 must be accompanied by an adult and cannot stay in dormitories with other people.

Payment

A valid identification document, whether an identity card, passport, driver’s license or a copy of these, must be presented. We do not withhold documents.

Payment can be made in cash or by card (debit or credit) with 3% surcharge. Accepted cards are Visa, Mastercard and Maestro. We do NOT accept Diners and American Express cards.

The guest pays the full amount of the reservation at check-in . If the guest decides to extend the number of nights, he can request it from the receptionist at any time and the same will be done if the same room or a room of another type is available. The said extension must be paid immediately. If the guest decides to shorten the stay, it is necessary to announce the same at least 48 hours before check-in.

Tourist tax is not included in the price.

The tourist tax is calculated according to the Tourist Tax Act and is not included in the price. The amount of the tourist tax varies depending on the parameters. The only exception is for group overnight stays, where groups with more than 20 people and a certificate from the competent educational institution can be exempted from paying the tourist tax, ie the price will be calculated at a reduced value. Also, guests with registration of residence in Zagreb are exempt from paying the tourist tax.

Entry into the rooms is officially after 2 PM, but if the room is ready earlier, the receptionist will inform you and potentially give you the opportunity to enter the room earlier.

Check-outs are made no later than 11 AM, without exception. An earlier check-out is always possible. If the guest wants to stay longer in the room, it is necessary to inform the receptionist about this and pay for another night. All of the above is provided if the room is available. After check-out from the room, the guest has at his disposal a kitchen, common areas, use of computer and WiFi until the moment of departure from the hostel, and no later than 11:30 PM on the day of check-out . Use of luggage storage is fully available to guests and is completely FREE.

Check-in is possible until 10:30 PM.

Amenities

At the reception of the hostel there is a safe that is fully available to guests. Its use is free of charge and it can store all the valuables of guests.

Breakfast is only served in advance of group arrivals for groups of more than 20 people. We do not serve individual breakfasts, but in our fully equipped kitchen you have free tea and coffee and other basic ingredients such as salt, oil, flour, etc. In the immediate vicinity of the hostel there is a grocery store and bakery and restaurant that serve breakfast where we can help you make reservation.

In the lobby of the hostel there are computers that guests are free to use at any time, completely free of charge.

Feel free to contact the receptionist for all the services you are interested in, including the printing / scanning service, which is completely free.

Yes. Complete bed linen is included in the price, as well as towels, padlocks and earplugs can be requested at the hostel reception.

Internet connection is possible on computers in the hostel lobby, while WiFi is available in the rooms and all rooms of the hostel, completely free of charge.

General questions

No deposit is required in advance. If something breaks, the person will be immediately charged for the broken item according to the price list on the inventory list.

The hostel offers two completely free parking spaces, but before making a reservation you need to contact us to ensure your availability. From Saturday from 3 PM to Monday until 7 AM it is possible to park for free in front of the hostel in a public parking lot whose availability is not within the jurisdiction of the hostel. A bus parking lot is located 500 m from the hostel at the main bus station. The price is 230 HRK / day.

Groups

20+ people are considered a group that then gets discounts on accommodation as well as other benefits.

Yes, we offer breakfast, lunch and dinner, or full and half board. We also have special benefits and discounts for restaurants in the city.

Breakfast can be served in the hostel or in the restaurant. Other meals are served in the restaurant next to the hostel.

When the reservation is confirmed by the group and 20% of the amount or deposit is settled. When the payment is posted, we will send you a confirmation, which makes your reservation active.

You can choose the way that suits you best, through a bank account before or on the day of arrival or with cash and card during check-in. In case of long-term cooperation, subsequent payments will be enabled.

All modifications or cancellations up to 14 days before the arrival of the group are completely free. After that, only individual cancellations are possible. Cancellations for up to 4 people are free. Other forms of cancellation will be charged.

If the arrival of the group is organized by an educational institution and if the group has a certificate confirming the same, the group is exempt from paying the tourist tax. Otherwise, the tourist tax is paid according to the applicable law.

Groups of 20 to 30 people get one bed free of charge, while groups of more than 30 people have a private room available free of charge.

We accept groups of all ages, but if the age of your students is less than 12 years, we would ask you to let us know during the initial contact.

The separation of a group depends on the group itself. If they want to be divided according to gender, and one place inside the room remains empty, the group should pay for the remaining bed. In case one place in the room is left empty while there are more people in the other room, there will be no additional charges. In case all rooms are full and it is necessary to add one bed to the room, that bed is paid 50% of the regular price for groups.

We can organize a trip to Plitvice Lakes with or without a guide, museum entrances and trips to other locations within the country, as well as free guided city tours, hop on hop off buses, tickets for various events and much more. If it is necessary to rent a car or bus for a group, in cooperation with our partners we can make it possible for you.